- Free Shipping on all orders. 99% of orders are shipped by air.
- In-stock love dolls can be delivered in 3-7 days.Please choose our overseas warehouse according to your location.
- After receiving payment, it takes 1 to 3 business days to manufacture your doll and an additional 5 to 12 days for shipment. Processing and delivery time may be delayed during the Chinese holiday (The Spring Festival, Labor Day, The National Day, etc).
- We use durable, plain shipping boxes with no identifiable labeling or brand markings. The confidentiality of the contents of your package is assured every time.
Warning: If you reside in Australia, Canada, United Kingdom, it‘s advised not to buy a sex doll under 140cm. Sex dolls under 140cm are confiscated at customs. Any loss caused by spot checks will be solely borne by the buyer.
- You can request a refund within 12 hours after purchase.
- For items not stocked at warehouse, refund requests after 12 hours will be subject to a late cancelation fee. You will only be entitled to a refund valuing 60% of total purchase amount.
- For items stocked at warehouse, refund requests after 12 hours are entitled to a refund valuing 70% of total purchase amount. If you have already been contacted by shipping, please be sure to refuse delivery.
- Please be patient for the slow shipment of goods due to force majeure factors such as COVID-19, regional wars, earthquakes, etc.
- If the delivery time is extended (more than 30 days longer than the expected date) due to the work error of the forwarding company and you choose to cancel your purchase due to prolonged delivery times.The indemnity is jointly borne by kanadoll and the forwarding company, and the compensation ratio is usually within 20% of the total amount.
- All payments are 100% secure and discreet.
- Kanadoll supports credit cards, PayPal and bank transfers.
- If you have any problems during checkout, you can contact us email ([email protected]). The quickest way is by using online customer service. Our customer service will solve any problem you may have.
- If you are failed to pay, please try with these different payment channels or call your bank to allow/authorize this transaction.
- If your order payment keeps failing, we will contact you in 24 hours and help you to go through it.
- You will receive an order confirmation once payment is completed.
- Kanadoll is an authorized sex doll distributor. Click here to view the brand mandate.(https://www.kanadoll.com/power-of-attorney/)
- Your payment is under SSL protection and safe absolutely. Don't worry about your information will be leaked.
- Kanadoll has meticulous service. If you have any questions or requirements, you can contact our customer service at any time. We will reply you within 24 hours to help you solve the problem.
- Kanadoll ships by air for free. There is no extra charge on 99% of orders.
* When purchasing outfits, please purchase them together with the dolls.
Click here to buy the doll : https://www.kanadoll.com/product/sex-doll-basia/
Notice: If you wear colored clothes, the color may transfer to the doll.
Clothes with faded colors must be washed several times to ensure that they will not fade before putting them on.