- Order Confirmation and Changes -

Please note the following important points:

Orders placed on weekdays will be processed on the same day.
Orders placed on weekends will begin processing the following Monday.

Once your order enters the processing stage, if you wish to make any changes, please contact us through our customer support email at [service@kanadoll].

Note*: After payment is successful, you will receive an order confirmation in your email.

- Production Time -

All the following timeframes are calculated on business days

In-Stock Dolls: US/EU/CA/AU warehouse dolls are pre-made inventory items and do not require additional production time. [US IN STOCK] - [EU IN STOCK]

Custom Sex Dolls: Crafting a doll typically takes 1-3 weeks. However, the duration may vary depending on the brand, materials, and customization features. For instance, silicone sex dolls may have a longer production time compared to TPE sex dolls, and adding body makeup to dolls requires extra time, among other factors.

Here is a list of some popular sex doll brands from Kanadoll and their estimated production times for your reference.

During holidays (New Year, Christmas, National Day, Spring Festival, etc.), production times may be extended. For the estimated production times of all brands, please click here.

Please note that the production times listed above are estimates and may vary depending on circumstances. We appreciate your understanding and patience.

Once your doll is ready, we will provide you with confirmation photos or a video. For in-stock dolls, they are already fully packaged in the warehouse and cannot be opened, so we cannot provide confirmation photos before shipping.

However, you can request factory photos of the doll before placing your order.

Packaging Info：Your purchased dolls or accessories will be packaged in plain cardboard boxes with no external descriptions of the products, ensuring that others cannot discern what you have bought.

-Shipping Method & Delivery Times -

All the following timeframes are calculated on business days

In-Stock Dolls: All in-stock items will ship between 2-7 business days after payment is received.

Custom Sex Dolls: Free fast shipping worldwide! However due to import laws we do not ship to the following destinations: Islamic countries, India, Africa, Brazil. Our shipping partners are FedEx, UPS, DHL, DPD, and Royal Mail.

Shipping method: Generally, Kanadoll dolls are shipped by air. In special cases, they will be shipped by sea or rail.

It should be noted that all dolls that exceed the maximum weight of air freight or classified as oversized will be sent by rail or sea. Depending on the final address, average delivery times by rail are between 28-35 days ; by sea freight 35-50 days. The good news is that very few dolls are considered overweight or oversized by air freight standards. As always, once your doll is shipped, we will send you a tracking number.

NOTE*: If you prefer to collect your package at a FedEx or UPS store, kindly provide the address of your local store when placing your order. Should you need to drop it off at a FedEx or UPS location due to being away from home, please inform us via email [[email protected]] of your preferred store's address before the shipment is processed.

For more shipping & delivery information, please click here.

- Doll Photography Showcase -

Name: FanReal 173cm/5ft8 D-cup Full Silicone Sex Doll Ling (ROS Available)
SKU: FRD-S173-0020
Price: 2880.00 USD
Availability: InStock

Dolls are no longer just for pleasure; they are also for love and companionship, conveying the affection behind the lens.

What others have, we also have:

Confidential Shipping.
Your purchased dolls or accessories will be packaged in plain cardboard boxes with no external descriptions of the products, ensuring that others cannot discern what you have bought.
Secure Payment
For detailed payment information, please click here to view.

What we offer, others may not provide:

Collaborating with doll collectors to offer free scheduled doll viewing services.
We collaborate with doll collectors to provide complimentary, pre-scheduled doll viewing services. Currently, we have partnerships with German doll collector Britney and Swiss doll collector Sonia. This collaboration aims to offer you a more objective and firsthand understanding of our adult dolls before making a purchase, allowing you the opportunity for an up-close experience. Furthermore, this partnership helps address the challenge of objectively describing the user experience. If you're interested in visiting us, please click here for more details. We are also in the process of expanding to other countries, and if you're an experienced gamer, feel free to contact us to inquire about potential collaborations.
Shipping Upon Your Confirmation
We initiate shipping only after receiving your confirmation, following the completion of production. Prior to that, we conduct thorough inspections, both at the factory and within Kanadoll's facilities. Subsequently, we provide you with all production photos and videos, ensuring a production process free of errors.
Experienced Industry Customer Support
Our customer support team boasts over three years of experience within the doll industry. They are here to patiently address all your inquiries, both before and after your purchase, providing comprehensive support and assurance throughout your buying journey.
100% Authenticity Guarantee
We stand behind the authenticity of our products with a 100% guarantee. If, upon receipt, you confirm that a product is not authentic, we will promptly process your refund. Delivering top-notch service remains our highest priority.