To view your points balance, please log in to your account on the website and go to the dashboard. Under the “My Rewards” section, you will find your accumulated points and the history of points earned.

During the checkout process, you will be reminded to utilize your points. If you prefer not to use them at the moment, you can click “Remove” and continue accumulating points.

Yes, you can accumulate points with every purchase you make. The checkout page will automatically deduct the points, but you also have the option to defer their use.

Points will be credited to your account automatically once your order has been successfully paid for, and you have received the order confirmation email.

You can use your points for various items available on the website, including accessories and individual doll heads.

Points are valid for 365 days from the day they are accumulated.

Yes, your points will be refunded back to your account.